Performance Conversations That Drive Growth
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The performance evaluation conversation is one of the highest-stakes interactions between a manager and employee, yet most organizations handle it poorly. This workshop teaches participants how to structure performance conversations so that both positive feedback and development areas are heard, understood, and acted upon.
About This Course
The annual performance evaluation is one of the most anticipated and most dreaded conversations in the workplace. For managers, the challenge is how to deliver honest, developmental feedback in a way that motivates rather than deflates. For employees, the challenge is how to stay engaged and open when the feedback is hard to hear. When either side handles it poorly, the result is hurt feelings, mistrust, missed opportunities for growth, and performance problems that continue unchecked.
This focused, practical workshop gives participants a clear framework for structuring performance conversations so that both positive feedback and opportunities for improvement are genuinely heard, understood, and acted upon. Participants practice the specific language of feedback: how to describe performance gaps in ways that prompt action rather than defensiveness, and how to co-create improvement plans with real buy-in.
Whether you are a manager preparing to deliver a year-end review or an HR leader trying to upgrade your organization's performance culture, this workshop delivers practical tools that make the performance conversation one of the most valuable interactions of the year rather than one of the most uncomfortable.
What Participants Will Learn
After completing this course, participants will be able to:Β
- Structure performance appraisal conversations so both positive feedback and development areas are clearly heard
- Describe opportunities for improvement using specific, direct, and actionable language
- Stay engaged and professionally grounded when receiving feedback that includes critical observations
- Co-create an action plan for performance improvement during or following the appraisal conversation
- Draft written feedback that is specific, sensitive, and appropriate for peer and upward review contexts
- Build confidence and competence in delivering performance conversations that actually change behavior
Download the Course Overview
Get the full course details in a shareable PDF - perfect for circulating to human resources, your management team, or procurement.
DOWNLOAD PDFDelivery & Format
FORMAT
Half-day or full-day workshop
DELIVERY
In-person or virtual
GROUP SIZE
Up to 24 participants per session
"I loved this training! It left me feeling more confident and not overwhelmed about having performance review conversations."
Betsy N.
Workshop Participant
"I am a seasoned manager and I still picked up a number of ideas which will help me give better reviews."
Thomas F.
Workshop Participant
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Let's talk about your goals, your audience, and how to make this program work for your organization.Β
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