Follow up resources from The Invisible Interface: The Human Side of Technical Leadership
Below are podcast episodes I've recorded on concepts related to the session. Most of them are 15 - 20 minutes in length, so it's easy to listen to an episode to review or share something we discussed.
A PDF of the slides from the session is posted below as well as the first few chapters of my book, Head On: How to Approach Difficult Conversations Directly.
Please let me know if there's anything I can assist with. Book a strategy session below and we'll talk about whatever's on your mind.
Podcast Episodes
Working Conversations Podcast (https://janelanderson.com/podcast or wherever you get podcasts)
Specific episodes related to the session:
- Episode 5: Debunking the Myth that 93% of Communication is Nonverbal
- Episode 10: These 20 Minutes Will Make You a Better Listener
- Episode 44: 6 Tips for Accepting Constructive Feedback
- Episode 58: How to Deal with Angry Customers
- Episode 83: Be a Better Listener 2.0
- Episode 97: Why Interpersonal Skills are THE Most Important Skills
- Episode 108: Why Coaching an Employee Out is Better than Quiet Firing
- Episode 110: Giving Constructive Feedback to the High Performer
- Episode 234: Difficult Conversations Simplified
- Episode 243: Embracing Healthy Disagreement for Stronger Teams and Sharper Decisions
Slides from "The Invisible Interface: The Human Side of Technical Leadership
Download the slide from the session here.
Download SlidesFree book chapters of Head On
Anderson, Janel. (2018). Head On: How to Approach Difficult Conversations Directly. Gale House Press. Download the first few chapters here: Download book chapters
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