Mastering Difficult ConversationsĀ -Ā Customized Play List
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Below are podcast episodes I've recorded on concepts I mentioned in the training session.Ā Most of them are 15 - 20 minutes in length, so it's easy to listen to an episode to review or share something we discussed.Ā
Please let me know if there's anything I can assist with (contact information below).Ā
PDF version of slides from 12/3/24 presentationĀ
DownloadPodcast Episodes on Influence & Difficult Conversations
Working Conversations Podcast (https://workingconversations.com or wherever you get podcasts)
Specific episodes related to the training session:
- Episode 5: Debunking the Myth that 93% of Communication is Nonverbal
- Episode 8: 7 Steps to Have Difficult Conversations Remotely
- Episode 10: These 20 Minutes Will Make You a Better Listener
- Episode 15: Managing Up ā At a Distance
- Episode 43: 5 High Performance Communication Habits for Remote Workers
- Episode 57: Three Powerful Ways to Influence
- Episode 58: How to Deal with Angry Customers
- Episode 79: A Crash Course in Negotiation with Linda Swindling
- Episode 83: Be a Better Listener 2.0
- Episode 84: Why Talking to Yourself Makes You Smarter
- Episode 110: Giving Feedback to the High Performer
- Episode 118: How to Stop Office GossipĀ
Anderson, Janel. (2018). Head On: How to Approach Difficult Conversations Directly. Gale House Press.Ā Download a sample chapter here: https://www.janelanderson.com/site/headon
