Working Conversations Episode 122:

What is Your Competitive Edge?

In the competitive landscape that is today’s marketplace, what makes you stand out from the crowd?

What sets you apart and makes you the preferred choice over others?

These questions lie at the heart of this thought-provoking episode where I draw inspiration from an exceptional customer service experience that left me overwhelmingly surprised and delighted, sparking a captivating exploration into what it takes to gain a competitive edge.

As a background for this episode, I recently received a bouquet of red roses from an employee working at Trader Joe’s (an upscale grocery store that doesn't have upscale prices), because he I was a very patient customer.

His actions portrayed an exemplary model of the value of love that his company stands for. Although I’m not sure if all the employees are allowed to use the company’s money to give customers flowers, I’m sure that because they engage in actions like this, it gives them a competitive edge.

How about you? What is your competitive edge?

Remember, your competitive edge lies within you; it's about honing your strengths and adding value in ways that others cannot. Unlock the secrets to standing out from the crowd and gain valuable insights to enhance your competitive advantage.

Tune in to this episode to discover how to unleash your competitive edge and propel yourself toward success.

Whether you’re a hiring manager, an employee, or a professional seeking to gain a competitive advantage in your career and organization, this episode is for you.

Listen and catch the full episode here or wherever you listen to podcasts. You can also watch it and replay it on my YouTube channel, JanelAndersonPhD.

If you’ve found this episode helpful, spread the word! Share this podcast episode with a friend whom you might think needs to hear this. Don’t forget to leave a review and 5-star rating, it would mean the world to me.

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